Page 2 - Jack'c Fall Catalog 2018
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Welcome!
                     Frequently Asked QuestionsFrequently Asked Questions


         >  Where is the order form?
         Washington State requires that you pay the destination’s tax rate. We can accurately calculate
         tax for you over the phone. We can also check availability on all items you are interested in
         purchasing.  This insures your order will be processed as quickly and accurately as possible.


         > What payments do you accept?
         We accept Visa, Master Card, Discover, PayPal, & Certifi ed Money Orders.
         Sorry, we do not accept personal checks for shipped orders.

         > Need Another Copy?
         We charge $3.00 for additional copies, this covers the postage of the catalog.
         We do, however, offer a FREE interactive copy on our website, click on the “Flip Catalog” icon.
         Looking at an older copy? Please give us a call or check our website for current pricing.

         > I am searching for...
         Our catalog offers only a fraction of the merchandise we stock. (At last count, we were up to
         230,000 different items!). If you are searching for something peculiar that you do not see in
         the catalog, please give us a call. We love a challenge.


         > Come and Visit Us!
         Located in the heart of Ocean Park, Washington, our store covers an entire city block, and is
         fi lled, literally from fl oor to ceiling. We offer a complete grocery section, with USDA choice
         meat, quality produce, and fresh baked goods. Our hardware section offers plumbing,
         electrical, paint, automotive and RV supplies, sporting goods, lawn & garden, kerosene lamps,
         and much more. Oak and glass showcases, functioning shopkeeper’s track ladders, wood
         fl oors, and Jack’s hardware “museum” round out the experience. Driving directions and
         current store hours are available on our website.

         Here is a short listing of services we offer in store:
         24 Hour Chevron Fuel   AmeriGas Propane Exchange   Phone Cards   Glass Cutting   Keys Cut
       $5.-                                                > What is the shipping cost?
         Washington Lotto   Glacier Water   RedBox DVD Rentals   Gift Cards   Fax Service


                                                           Our bargain shipping rate is just $5.00
                                                           per order. Normal delivery time is 7-10
                                                           business days. Orders outside the contiguous
                                                           United States are charged the actual shipping
                                                           costs.


                                                           upon request.
              Flat Rate                                    Express shipping is available
                                                           Please call or check our
                                                           website for rates.
              Shipping!                                                 Jack & Lucille

                                                                        Downer
       2                                        Call toll free 888-665-4989
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